FAQ
2x customer base increase after a quick launch of new omnichannel CRM
Relate - Marketing Automation Platform that helps companies understand what motivates their guests on an individual level so that they can fine-tune their offering and engage with each of clients in a more personal and meaningful way.
Company challanges
After sucessfull launch of new mobile app for loyalty cards, Relate team decided to create platform that helps business manage it's customer experience processes.
Integrate new application into existing system.
Migrate customer base to the new platform.
Implement dashboards and tracking of CX metrics.
Solution
The solution was created with use of latest technologies and flexible architecture.
By using technologies like SSO and advanced architectural patterns - we have integrated new app into existing ecosystem and synced all business processes.
The platform was focused on omnichannel marketing so we have implemented features like customer base segmentation and added several 3rd party integrations.
Product features
Customer loyalty - highly customizable loyalty programs for any kind of business.
Marketing automation - series of triggers based on critical moments in a customer's journey, like a first-time visit or a birthday.
Customer insights - surveys and notifications about bad feedback.
Performance analytics - dashboards for managers that allow tracking of their customer experience strategy and metrics.
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Customer loyalty.
Highly customizable loyalty programs for any kind of business.
Marketing automation.
Series of triggers based on critical moments in a customer's journey, like a first-time visit or a birthday.
Customer insights.
Surveys and notifications about bad feedback.
Performance analytics.
Dashboards for managers that allow tracking of their customer experience strategy and metrics.
Marketing channels integration - 3rd party integrations with channels like Slack and Telegram.
Marketing channels integration.
3rd party integrations with channels like Slack and Telegram.
The solution was created with use of latest technologies and flexible architecture.
Quick MVP
Templates
Results
We have created and integrated new web app into existing ecosystem. This allowed Relate to double customer base and improve experience of existing users.
100+
5K+$
10+
Users
MRR
Paying B2B Customers
I would like to note that thanks Remdev, we were not distracted by the development of the interface of our service and were able to fully engage in work with a focus on launching the product.

I look forward to continuing fruitful cooperation with their team! This agency consists of real professionals in their field!
Vladislav Vashkevich
Founder & CMO - Relate.io
Remdev is a service that helps startups focus more on product design and business domain by handling routine activities such as coding designs. We have an established front-end lifecycle that allows clients to get their pages developed in a few days, with a fixed price.
Remdev is a service that helps startups focus more on product design and business domain by handling routine activities such as coding designs.

We have an established front-end lifecycle that allows clients to get their pages developed in a few days, with a fixed price.
Links
m@remdev.pro
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